Super Clues

*Be on the lookout for a scene that asks you to solve a "Super Clue" you'll have a better chance of setting a high score for that scene.

Not every level has a super clue but here are most of the current super clues in the game:

• Thief's Lair

• Cremona Workshop

• Orchestra Room

• Central Park

• Manhattan Alley

• Venice Canals (premium 25)

• Mayan Temple

• Conquistador Camp

• Underwater Wreckage

• Voodoo Shop

• Art Studio (premium 35) 

• Seamstress' Chamber

• Russian Front

• Hermitage Room

• Peasant Barn

• Costume Shop

• British Pub (premium 40)

• Tsarina's Room

• Checkpoint

• Moroccan Bazaar

• Business Office

• Garage Sale (premium 45)

• Chinese Home

• Silk Road

• Still Life

• Florist Shop

• Tea Garden (premium 50)

• Panhandle Creek

• High Stakes Poker

• Professor's Den

• Prison Suite (premium 60)

• Greek Agora

• Fiorelli Dig

• Cargo Hold

• Swimming Pool

Episodes

Kipling's Study:

Featured

• Kid's Tea Party

• Ocean Liner

• Buckingham Palace:

When the Wind Blows

Reward: 200 coins 45 xp


Reward: 250 coins 50 xp


Reward: Roman Fountain 260 coins 60 xp

Free Estate Cash

You  earn 1 Estate Cash when you level up, and you can find some in the crates hidden on unexplored areas of your estate. It doesn't give you that much, BUT did you know by completing surveys or other Zynga approved 3rd party partner offers you can get "free" estate cash?

Just click on the "Earn Coins & Cash" at the top of your game to bring up the dialog box.  Clicking on the Categories will sort the list out for you.  I've gotten estate cash from just filling out questionnaires, and if you are planning to buy something from these companies you might consider doing it through this dialog box and earn estate cash at the same time.

These offers vary regionally and are updated occasionally so it might be worth a check every now and then. :) 

Troubleshooting

For a game that is constantly evolving, it is almost unavoidable that problems will arrive.


Here are some common troubleshooting steps that might get the game up and working again.  These are usually the first steps Zynga asks you to try.

Before Contacting Zynga... 


 Here's a few troublshooting tips:


-Clear the system cache to remove possibly corrupted files.

• Read more about clearing the cache here

              You do not need to clear your cookies or history.

-Try another browser. Is the same error happening with Google Chrome, Firefox or Internet Explorer? 

(It's a good idea to check if you have the most current version)

-Uninstall and reinstall the game. Don't worry your progress won't be lost.

Uninstall Game

1. Log in to your account.
2. Click the Account tab in the upper right hand corner.
3. Select the Privacy Settings option in the Account drop down menu.
4. Locate Applications and Websites at the bottom of the page and click Edit your settings.
5. Click Edit Settings next to the Applications you use option.
6. Click the X icon to the right of any application you wish to remove.
7. Confirm that you want to remove the application by clicking Remove to remove the application completely from your account.
8. Reinstall Game


Is the error still happening?

Here are several different ways of Contacting Zynga:

This is Zynga's support page: http://support.zynga.com

You can try connecting via the Live Chat link

Hidden Chronicles Live Chat*

Here is the link to send them an email

Billing related issues only: 1-800-762-2530

Zynga Official Forums

Zynga Support Facebook Page

Want to send Zynga feedback?


Zynga has recently added a support via twitter method:
Just send them an email:

cs_twitter@zynga.com
Put 'Hidden Chronicles' in the subject line
and include your FB ID# (UID)* in the message body along with your issue.


*How to find your UID?
Click your name on the Facebook top bar, and then copy the URL from your profile. i.e. www.facebook.com/profile.php?id=(this is your User ID) OR www.facebook.com/customprofilelink)

Some tips from Zynga support about information you can give them to speed up resolution of your issue...

"It's always helpful if you can provide the following in the body of your email:

* A short but clear description of the issue you are experiencing.
* What are the exact steps that lead to the error?
* How often does this issue occur?
* What type of Internet browser and what version of that browser are you using?
* What Flash version are you using? (To find your Flash Player version, just load the app,  right click somewhere on your estate, a pop-up will appear and collect the series of numbers next to "About Adobe Flash Player")
* Did the game generate any error messages?
* If so, include a screenshot of the error message.
* What type of Internet connection do you have? (DSL, cable, etc)
* User ID or Email address used to log into Facebook.
* Your email address where we can contact you
* Your consent to be willing to help us, for instance we may have to run some test on your account to determine what the root cause of your issue is."

*Here's a tip that might help to get Live Chat icon to appear

Zynga's Race to 7 Million Fans!

Contest:
Hidden Chronicles Level-Up Giveaway Sweepstakes

Enter early for more chances to win...

From Zynga edited for simplicity...

Zynga HC has 3.4M likes these are the prizes you can win once the 'likes' hit the next level.

Prizes: (EC=Estate Cash)

• 4 Million fans       – 150 EC to 25 players
• 4.5  Million fans  – 250 EC to 25 players
• 5  Million fans      – 350 EC to 25 players
• 6.5  Million  fans  – 500 EC to 25 players + 5 people win Bose AE2 Headphones
• 7  Million  fans   – 1,000 EC to 10 players + 1 iPad 3

The giveaway starts on 4/24/2012, and ends when HC reaches the goal of 7 Million fans!

"To register for a chance to win a prize at each of our goals take the following steps: 

1. Go to the Hidden Chronicles application and click the “Like” button above the game screen. Or, go directly to the Hidden Chronicles Fan Page and click the “Like” button at the top of the page. If you have already “Liked” Hidden Chronicles, then you are already eligible to win; just follow the e-mail steps below to register.
2. Send an email to HClevelup@zynga.com. Put “I Love Hidden Chronicles” in the Subject line, include your name, link to your FB profile, and your FB UID in the body of the message.

EXAMPLE:

• “I Love Hidden Chronicles” in the Subject Line
• Name (first and last) included in the Body of the message.
• Link to your Facebook Profile in the Body of the message.
• Your Facebook User ID in the Body of the message (Click your name on the Facebook top bar, and then copy the URL from your profile. i.e. www.facebook.com/profile.php?id=(this is your User ID) OR www.facebook.com/customprofilelink)

This contest is open to Hidden Chronicles players aged 18 or older that have an account in good standing with Zynga who also register to participate. Adherence to the Zynga Terms of Service is a requirement. Void where prohibited."

You can read more about this and the other on-going contests on the official Zynga forums.