Friday, 30 March 2012

Navigating Zynga Support


Start of from the Zynga Support site (http://support.zynga.com)...

Then Click HC from the list of games on the Left.

Click on your issue if it is listed there if not do a search to bring up an article.

Once you've loaded up an article you'll see the Zynga logo and underneath a link to "Get Started" (if it isn't there then click on a post) then click "Facebook Login" that should fill in your information, you might need to fill any missing information (like your email address)... click Submit to go to the next screen.



*Sometimes at this point hitting the back button on your browser or clicking on HC on the left of the screen will cause the 'Chat Live' link to appear in the top right hand corner. (if there are agents available)



if there isn't an agent available you'll only see the email link
You can refresh the page until the live chat logo shows up or...




Otherwise just continue filling out the the second page of the form to send Zynga email...


You'll get a confirmation email to your account that contains an incident number
(Use it to track all correspondence of the issue you reported.)

Some of the other places you can get help from Zynga...


All about Buildings...

Building requirements:  

*As you can see by the Cost per Estate Point the Catetaker's House is the best value for your money

Floral Gazebo: 

Cost: 8000
Estate: 1050

 

Caretaker's House: 

Cost: 1050
Estate Points:600

Music Gazebo: 

Cost: 3000
Estate Points:650

Pool House: 

Cost: 3000
Estate Points: 650

Clock Tower: 

Cost: 8500
Estate Points: 1100

Guest House: 

Cost: 9000
Estate Points: 1800

Greenhouse: 

Cost: 10000
Estate Points: 2100

Tennis Court: 

Cost: 11000
Estate Points: 2400

Garage:

Cost: 12500
Estate Points: 2600

Basketball Court: 

Cost: 14000
Estate Points: 3100

WOW GUYS!


Your post has been automatically placed in our spam folder this is your final warning before you are removed from the page.


Thank you for understanding our attempt in not spreading cheats, potential viruses and scams to the HC Community.

Anyone falling for this scam should be extra vigilant with their monthly bills and be on the lookout for extras monthly charges are added to your bills... 


All About Levels...



These are the rewards for picking up the "level up" posts from your neighbors' walls:

Level  1 -10 - 5 xp 
Level 11-20 -10xp 
Level 21-30 -15xp 
Level 31-40 - 5 xp 

Levels 31+ just show their associated titles instead of a star with the levels on them.

Here are those titles:

Level 31 - Impressive Guardian
Level 32 - Superlative Guardian
Level 33 - Accomplished Guardian
Level 34 - Consummate Guardian
Level 35 - Peerless Guardian
Level 36 - World-Class Guardian
Level 37 - Unparalleled Guardian
Level 38 - Excellent Guardian
Level 39 - Oustanding Guardian
Level 40 - Matchless Guardian


Don't forget you can also pick up 5 xp from your neighbor's reputation level up wall posts
(The icon look like a heart)

A Basket Case: Part One (Missions and Candy Shop Scene)

FEATURED SCENE